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Customer Service Operating Hours
Our customer service team is available Monday to Friday, from 9:30 am to 5:30 pm, excluding bank holidays. Outside these hours, you can still reach us through email, website chat, WhatsApp, or text message, and we will reply promptly once the team is back online. We aim to respond to all messages as quickly as possible during working hours to ensure smooth support for all trade and retail customers.
Read moreLuxury Jewellery Display Lighting – High CRI COB and SMD LED Strip Comparison for Gold and Diamond Showcases
Discover how to achieve perfect jewellery display lighting with Hi-Line Lighting’s high CRI COB and SMD LED strips. Compare the performance of our powerful 528 LED/m COB and ultra-bright 700 LED/m SMD options for gold and diamond showcases.
Read moreWhat Are Constant Current (Long-Run) LED Strips?
Constant Current (Long-Run) LED Strips are designed for extended runs with no dimming. Use our Refine By filter to find them or contact us for advice.
Read moreHow to Control LED Strips with WiFi, RF and DMX512
Looking for a way to link wireless control with professional DMX lighting? The HL-WT-DMX-S WiFi & RF DMX512 Controller bridges app, voice and RF remotes with DMX decoders. Ideal for synchronised LED strip projects where you want smart convenience without giving up DMX reliability. ? Discover more about the HL-WT-DMX-S and how it can simplify your next lighting project.
Read moreWhy Hi-Line Lighting Takes a Different Approach to Warranties
When it comes to warranties in the lighting industry, not all promises are created equal. You may have seen other suppliers advertising “5 years” or even “10 years” as standard, without ever asking about how their products will be installed, who will be installing them, or whether the design has been carried out correctly. At Hi-Line, we take a very different approach.
Read moreDMX512 – The Professional Standard for Advanced LED Lighting Control
Professional DMX512 LED lighting control for RGB, RGBW, Tunable White and RGB+CCT. Ideal for homes, yachts, clubs, theatres and commercial projects.
Read moreAdvanced RGB and Tunable White LED Control with Lutron Systems
Lutron RA3, RadioRA 2, and HomeWorks are superb control platforms. For single-colour and simple dimming, their standard outputs suffice. For RGB, RGBW, tunable white, or RGB+CCT projects, adding a DMX512 gateway unlocks the flexibility to integrate Hi-Line’s advanced LED drivers and lighting solutions - giving your clients the professional finish they expect.
Read moreWhy LED Strips Are Not Recommended for Poolside Environments
Why LED Strips Are Not Recommended for Poolside Environments
Read moreLED Lighting in Shower Niches: Why IP68 Strips Are the Safer Choice
Shower niches are always exposed to water and condensation. Profiles like HL-ALU009-2M can be used, but they are not sealed and require silicone to make them waterproof. Over time, condensation can still collect inside, causing discolouration or mould. A better approach is to install an IP68 LED strip directly onto a clean tiled surface, with access for future replacement.
Read moreGeneral Guidance – LED Strips, Drivers, Dimmers & Sensors
This guide explains how to choose LED strips, drivers, dimmers, and sensors for common applications such as shower niches, coving, and wardrobes. It covers product references, installation notes, and driver loading guidance to make selection easier
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