Why LED Dimming Is Not Always Straightforward and How Hi-Line Controllers Solve Compatibility Issues

This guide explains why wall dimmers often fail with LED strips and GU10 lamps and how Hi-Line controllers such as HL-S1-A and HL-V1-S solve these issues. It covers mains dimming compatibility problems, flicker, load limitations and the benefits of using a controller between the dimmer and the LED driver. It also includes examples of suitable drivers and explains why the correct driver size must match the LED strip load. Suitable for installers and customers wanting stable and smooth LED dimming.

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Dimmable LED Drivers
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Why Your LED Wall Dimmer Cannot Handle Bigger LED Loads — And the Simple Module That Fixes It

Many LED wall dimmers cannot handle the load of large LED strip installations. This article explains why overload happens and how a phase-cut dimming extension module allows your existing dimmer to control much bigger LED loads safely and reliably.

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Technical Help / Knowledge Base
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Customer Service Operating Hours

Our customer service team is available Monday to Friday, from 9:30 am to 5:30 pm, excluding bank holidays. Outside these hours, you can still reach us through email, website chat, WhatsApp, or text message, and we will reply promptly once the team is back online. We aim to respond to all messages as quickly as possible during working hours to ensure smooth support for all trade and retail customers.

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Customer Information
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Luxury Jewellery Display Lighting – High CRI COB and SMD LED Strip Comparison for Gold and Diamond Showcases

Discover how to achieve perfect jewellery display lighting with Hi-Line Lighting’s high CRI COB and SMD LED strips. Compare the performance of our powerful 528 LED/m COB and ultra-bright 700 LED/m SMD options for gold and diamond showcases.

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Technical Help / Knowledge Base
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What Are Constant Current (Long-Run) LED Strips?

Constant Current (Long-Run) LED Strips are designed for extended runs with no dimming. Use our Refine By filter to find them or contact us for advice.

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Constant Current (Long-Run) LED Strips
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How to Control LED Strips with WiFi, RF and DMX512

Looking for a way to link wireless control with professional DMX lighting? The HL-WT-DMX-S WiFi & RF DMX512 Controller bridges app, voice and RF remotes with DMX decoders. Ideal for synchronised LED strip projects where you want smart convenience without giving up DMX reliability. ? Discover more about the HL-WT-DMX-S and how it can simplify your next lighting project.

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Technical Help / Knowledge Base
291 views

Why Hi-Line Lighting Takes a Different Approach to Warranties

When it comes to warranties in the lighting industry, not all promises are created equal. You may have seen other suppliers advertising “5 years” or even “10 years” as standard, without ever asking about how their products will be installed, who will be installing them, or whether the design has been carried out correctly. At Hi-Line, we take a very different approach.

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Product News and Updates
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DMX512 – The Professional Standard for Advanced LED Lighting Control

Professional DMX512 LED lighting control for RGB, RGBW, Tunable White and RGB+CCT. Ideal for homes, yachts, clubs, theatres and commercial projects.

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DMX512 Advanced LED Lighting Control
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Advanced RGB and Tunable White LED Control with Lutron Systems

Lutron RA3, RadioRA 2, and HomeWorks are superb control platforms. For single-colour and simple dimming, their standard outputs suffice. For RGB, RGBW, tunable white, or RGB+CCT projects, adding a DMX512 gateway unlocks the flexibility to integrate Hi-Line’s advanced LED drivers and lighting solutions - giving your clients the professional finish they expect.

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Technical Help / Knowledge Base
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Why LED Strips Are Not Recommended for Poolside Environments

Why LED Strips Are Not Recommended for Poolside Environments

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Technical Help / Knowledge Base
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